Change Your Plan

Change your plan, start a free trial, manage add-ons, update your card, and view invoices on Plan & Billing. Opening that page requires full settings access. The iOS app redirects away from it. Every plan includes unlimited users, so adding team members never changes your bill.

Change your plan

Plan changes start in Choose Your Plan.

1. Select Monthly or Yearly to choose the billing period.
   • The toggle appears only when plans offer both periods.
2. On the card of the plan you want, select its button.
   • If you're on a paid plan outside a trial, a higher price reads Upgrade to [plan name], and a lower price reads Downgrade to [plan name]. During a trial, or on Free after a trial, other plans read Subscribe to [plan name].
   • On your current plan's card, a different billing period reads Switch to monthly billing or Switch to yearly billing.
   • During a trial with no paid subscription, the current plan's card reads Keep [plan name] after your trial or Keep [plan name], billed [monthly or yearly].
   • To go back to Free, select Cancel my subscription on the Free card, which opens Stripe. You keep your plan until the billing period ends.
3. Select the confirm button in the dialog.
   • With no paid subscription and no trial available, the button reads Upgrade to [plan name] if you have a saved card, or Continue to checkout if not.
   • On a downgrade, anything the new plan doesn't include stops working when you confirm.

Start a free trial

Each organization can start one 14-day trial of a paid plan, from Free.

1. On the card of the paid plan you want, select Start free trial.
2. In the dialog titled Try [plan name] free for 14 days, note the cancel-by date.
3. Select the confirm button in the dialog.
   • With a saved card, the button reads Start free trial, and the trial starts at once.
   • Without a saved card, the button reads Add card and start trial, and Stripe opens.

Subscribe to an add-on

Add-ons are listed under Add-ons on the billing page.

1. In Add-ons, find the add-on you want.
2. Select Subscribe on the add-on's card.
3. In the dialog titled Subscribe to [add-on name], select Subscribe for [price]/mo.

Cancel an add-on

Canceling keeps the add-on until its billing period ends, then it turns off.

1. In Add-ons, find the add-on you want to cancel.
2. Select Cancel on the add-on's card.
3. In the dialog titled Cancel [add-on name]?, select Cancel add-on.

After you cancel, the add-on's card shows Active until [date] and a Resume button.

Update your payment method

Your card is in the Payment method section.

1. In the Payment method section, select Change.
   • With no card saved, select Add payment method instead.
2. Enter the new card on the Stripe page.
3. To remove the card, select Remove.
   • Remove appears only on the Free plan, or on a granted plan with no Stripe subscription.

View invoices

The Invoices section lists your organization's subscription invoices.

1. Find the Invoices section on the billing page.
   • It appears only when your organization has invoices.
2. Find the invoice by its Date and Amount.
3. Select an invoice to open its PDF in a new tab, if it has one.

Business Profiles

The Business Profiles section lists what extra profiles cost. On a plan with Business Profile tracking, the first profile is included, and each later profile costs $28 a month or $336 a year. Any profile can track 50 keywords instead of 10 for $42 a month or $504 a year.

On a granted plan, none are billed. On a plan without Business Profile tracking, none are tracked or billed.