What's new

Analytics is out on the Growth plan. See where you show up on Google Maps across your service area, what your Google Business Profile and website bring in, and one Marketing Score that sums it all up, with a report you can print. Settings has a new home page that shows what still needs setup, you can connect more than one Google account, and route planning now uses real driving times.

Improvements

• Analytics Added Analytics on the Growth plan, with a Marketing Score that combines your local rankings, Google Business Profile, and website traffic into one number
• Analytics Added local ranking heat maps that show where you appear on Google Maps for each keyword across your service area, with trends and a history of past scans
• Analytics Added automatic monthly ranking scans over a service area you choose, plus a set number of manual scans each month
• Analytics Added Google Business Profile insights covering calls, website visits, direction requests, bookings, and messages over time
• Analytics Added website traffic from Google Analytics, including where visitors came from and how many called or sent a form
• Analytics Added a printable marketing report for the last 30 days, 90 days, or 12 months
• Analytics Added tracking extra Business Profile locations and more keywords per location as add-ons, itemized on your billing page
• Analytics Added email alerts when a scan finishes or fails, when Google data stops syncing, or when a connected Google account needs attention
• Leads Rebuilt the pipeline settings page to be easier to use
• Route optimization Improved route optimization to plan with real driving times and traffic instead of straight-line distance
• Route optimization Rebuilt the routes page around a single day, with day-by-day navigation and totals for crews, distance, drive time, and work time
• Route optimization Added pulling a dispatched route back to planning before the crew starts it
• Route optimization Improved the route map to follow real roads, with numbered stops and details on hover
• Route optimization Improved route reports to print right from the page
• Reviews Improved Reviews setup to import your existing Google reviews as soon as you pick your locations
• Reviews Improved the new review email to show the stars and comment at a glance
• Added connecting more than one Google account, each showing which features it powers, with adding a feature or reconnecting right there
• Rebuilt the settings page to be clearer and provide more context
• Added searching settings pages from the command menu
• Improved online payments setup so you can connect or resume it right from the payments settings page
• Improved signing in from a link to land you on the page you asked for, even after two-step verification
• Improved UI consistency and usability with various small tweaks

Fixes

• Fixed the billing page showing the wrong plan for organizations on a plan set up by our team
• Fixed settings pages not fitting on smaller screens
• Fixed connecting an outside account sometimes failing after you approved access
• Fixed some icons showing up blank

Reviews is out. Your Google reviews come into JobWise on their own, you reply from the dashboard, and you can ask for a review by text or email and watch which requests turn into stars. Instant quotes can now price several services in one visit and total them together, and a new help center puts every article in one searchable place.

Improvements

• Reviews Added Reviews, which pulls in your Google Business Profile reviews and lets you reply without leaving JobWise
• Reviews Added asking for a review by text message, alongside email, with a reminder a set number of days later
• Reviews Added monthly review goals and progress against them
• Reviews Added rating trend, star distribution, reply rate, and your average new reviews per month
• Reviews Added a request log showing every request you sent and whether it was opened and clicked
• Reviews Added a reviews widget you can embed on your website
• Reviews Contacts Reviews are matched to the Contact who left them and listed on that Contact's page
• Instant quotes Added pricing several services in one visit, each priced on its own and shown with a combined total
• Help center Added a help center, with categories, search, last updated dates, and the plan each feature needs
• Rebuilt the organization switcher with various improvements
• Resetting your password now signs out every other device

Fixes

• Instant quotes Fixed cut-out areas missing from the drawing saved with an area quote
• Jobs Invoices Fixed recurring jobs and invoices sometimes stopping partway through a run
• Fixed an error on one page leaving the rest of the dashboard blank until you refreshed
• Fixed a password reset failing when two-step verification is turned on
• Fixed a flash of light when opening a page in dark mode

Communications is out, so you can call and text customers from a dedicated business number and only pay for what you use. Quotes and invoices were rebuilt from scratch to look like the document your customer receives, and they stay editable after you send them. Jobs now hold their own photos and documents, with links you can share with a customer and revoke later.

Improvements

• Communications Added calling and texting from a dedicated business number, billed by usage
• Communications Added turning a call into a lead
• Communications Added text notifications for new quotes, approvals, and payments
• Quotes Invoices Rebuilt the quote and invoice editors to look like the finished document
• Quotes Invoices Added editing a quote or invoice after it has been sent
• Quotes Invoices Saved line items can now be left without a price until you set one
• Quotes Added marking a quote as accepted on a customer's behalf
• Invoices Added saving a customer's card for future payments
• Invoices Improved the invoices list
• Jobs Added photos and documents on jobs, with links you can share and revoke
• Jobs Overhauled the job details page
• Jobs Improved the jobs board
• Jobs Added automatically charging the customer for recurring jobs
• Instant quotes Added quoting multiple fences in a single quote
• Instant quotes Added multiple gate sizes, each with its own price
• Instant quotes Added a linear feet measurement tool
• Instant quotes Added showing a price range instead of a single number
• Instant quotes Turned the exterior cleaning tool into a general area tool for any service priced by area
• Instant quotes Added instant quote stats to your dashboard
• Instant quotes Quotes now email you a copy with the customer's drawing
• Instant quotes Quotes you run yourself are held so you can review and send them
• Instant quotes Removed the service area requirement
• Contacts Added importing contacts from a CSV file, and more of your Jobber data
• Contacts Added merging duplicate contacts
• Contacts Added selecting several contacts at once
• Contacts Overhauled the contact details page, with copy buttons and a full timeline
• Contacts Added flagging a dog on site for an address
• Leads Added an Angi integration that imports your leads automatically
• Leads Added win rates for each team member
• Leads Improved the leads dashboard
• Leads Added choosing where leads move when you delete a pipeline stage
• Contact form Added checkbox fields and more field options
• Contact form Improved the field picker and form settings
• Time tracking Added categories for payroll export
• Time tracking Improved the time clock page
• Route optimization Overhauled the routes page
• Schedule Made the schedule easier to use on smaller screens
• Added a quick create menu on mobile
• Added switching to yearly billing in one click
• Free trials are now opt-in, with your plan and payment method shown on the billing page
• Improved loading speed across the dashboard

Fixes

• Instant quotes Fixed drawings sometimes being cut off in the emailed quote
• Contact form Fixed the embedded form not being transparent on some sites
• Contact form Fixed long field labels being cut off
• Schedule Fixed a job failing to create without telling you why
• Fixed password reset links not working when opened on another device
• Fixed the navigation menu staying open on Safari
• Fixed modals breaking back navigation on iOS
• Fixed toasts and menus appearing behind modals
• Fixed the contacts and jobs pages not being mobile friendly
• Fixed being unable to paste a phone number
• Fixed billing not showing the latest state
• Fixed a white flash when loading pages in dark mode

Improvements

• Instant quotes Added exterior cleaning quote tool
• Instant quotes Added the ability to disable specific tools
• Simplified onboarding to be more intuitive
• Added the ability to give customer support temporary access to your account
• Quotes Added the ability to finalize a quote without sending an email
• Quotes Invoices Added brand logo to quotes and invoices
• Instant quotes Improved the onboarding experience

Fixes

• Instant quotes Fix toolbar taking up too much space on some mobile devices
• Instant quotes Fix autocomplete being cut off on some mobile devices
• Free trial banner being cut off on some pages

We've made various improvements to events on the schedule page, including editing existing events and creating recurring events. We've also added a new checklist templates feature that allows you to create custom checklist templates for your jobs.

Improvements

• Schedule Add editing events
• Schedule Add optional address to events
• Leads Improved default lead pipeline and automations
• Schedule Improved the "Find a time" experience
• Contact form Add consent to contact option
• Contact form New forms now default to published
• Instant quotes Automatically change brand color if contrast is too low
• Instant quotes Added editing company slug on instant fence dashboard
• Instant quotes Old slugs now redirect for a limited time
• Schedule Added recurring events
• Improved the onboarding experience when entering a website
• Jobs Add checklist templates

Fixes

• Leads Fixed deleted leads still showing without refreshing
• Instant quotes Fixed an issue where default fence images would not load
• Fixed saving company details clearing the form
• Contact form Fixed the embedded form not working for some users

We've made various improvements to the schedule page, mainly focusing on mobile device usability.

Improvements

• Schedule Overhauled mobile usability
• Schedule Improvements to desktop UI
• Schedule Added creating jobs directly from the schedule view
• Booking Improved setting the minimum booking notice
• Leads Added quickly editing the current pipeline

Fixes

• Leads Fixed pipelines page not loading for some users
• Schedule Fixed converting a request to a job leading to a duplicate entry