Communications
Text and call customers from your business number.
- Introduction to Communications Learn where texts, calls, and phone and texting settings live, and which screen handles each one.
- Get a Business Number and Register for Texting Buy a business number for calls and texts, then register it so texts reach customers.
- Text Customers Start a text thread with a customer, reply to their messages, and retry a text that did not send.
- Make and Take Calls Place and answer calls in your browser, then find each call's history, recording, transcript, and summary in one place.
- Configure Call Forwarding, Voicemail, and Recording Set how calls and texts reach your team, plus voicemail, call recording, and automatic follow-up texts.
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