# Create and Manage Channels

> Set who can read and post in a channel, keep its settings current, pin messages, and archive it when the work ends.

Source: https://jobwisepro.com/help/team-chat/create-and-manage-channels
Category: Team Chat
Updated: 2026-10-28

A channel is a named conversation in [team chat](/go/chat). You create one from the sidebar, then decide who can read it and who can post in it. For the basics, see [Introduction to Team Chat](/help/team-chat/introduction-to-team-chat).

## Create a channel

Only members with full chat access can create a channel.

1. Choose **Browse channels** under **Channels** in the sidebar.
   - If you have not joined a channel yet, the item reads **Find a channel to join**.
2. In **Browse Channels**, choose **New channel**.
   - The button sits in the panel footer when channels exist, and in the empty state when none do.

![New Channel panel with the Name and Description fields and the Who can read and Who can post settings](/help-shots/team-chat/create-and-manage-channels/new-channel.png)

3. Type a name in **Name**.
4. Type a **Description**. The field is optional.
5. Under **Who can read**, choose **Everyone** or **Only selected roles and people**.
6. Under **Who can post**, choose **Everyone who can read** or **Only selected roles and people**.
7. Choose **Create channel**.
   - The button stays disabled until **Name** has text.

The channel opens, and you are a member of it.

> **Tip:** The plus icon beside **Channels** in the sidebar opens the **New Channel** panel directly.

## Set who can read and post

Add roles and people to a list when its setting is **Only selected roles and people**.

1. Choose **Add people or roles** under the restricted setting.
   - A role adds every member who holds it. A person adds only that member.
2. Type in the search field.
3. Choose a role or person.
4. To remove a role or person, choose the x icon beside their name.

Each list shows the roles and people you added.

> **Note:** Admins can always read and post, whatever these lists say.

## Change channel settings

Use **Channel settings** to change a channel's name, description, or access.

1. Open the **Conversation options** menu in the channel header.
2. Choose **Channel settings**. The **Channel Settings** panel opens.
   - The item appears only if you can manage the channel.
3. Change **Name**, **Description**, or the access settings.
4. Choose **Save changes**.

The panel closes.

> **Note:** While **Who can read** is restricted, removing someone from the read list also removes them from the post list. Members who lose read access no longer see the channel, unless they are admins.

## Join and leave channels

### Join a channel

Join a channel you can read to add it to your sidebar.

1. Choose **Browse channels** in the sidebar, or **Find a channel to join** if you have not joined a channel yet.
2. Type in the search field to find the channel by name or description.
3. Choose **Join** beside the channel.

The channel opens and appears in your sidebar.

> **Tip:** With the channel open, choose **Join channel** in the header.

### Leave a channel

Leaving takes a channel out of your sidebar, and other members keep it.

1. Open the **Conversation options** menu in the channel header.
2. Choose **Leave channel**.
   - The item appears only for a channel you have joined.
   - If you can manage the channel, choose **Channel settings**, then choose **Leave** in the **Leave channel** row.

The channel leaves your sidebar at once. To join it again, choose **Browse channels**.

## Pin messages

### Pin a message

Only members who can post can pin a message.

1. On the message, open the menu labeled **More actions**.
2. Choose **Pin message**.
   - If the message is already pinned, the item reads **Unpin message**.

The pin button appears in the channel header while a message is pinned.

### View and unpin pinned messages

Open the pinned list to find a pinned message or remove its pin.

1. Choose the pin icon button in the channel header.
   - The number beside the icon counts the pins.
2. Choose a message in the list to open it.
   - A reply opens in its thread. See [Use Threads](/help/team-chat/use-threads).
3. To unpin, choose the unpin icon beside the message.
   - Only members who can post see the unpin icon.

The message leaves the list, and the count drops.

## Archive a channel

Archive a channel when its work ends, which stops new posts for every member.

1. Open the **Conversation options** menu in the channel header.
2. Choose **Archive channel**.
   - On an archived channel, the same menu shows **Unarchive channel** instead.

The header shows the **Archived** badge.

## Access rules and limits

- The hash icon marks a channel everyone can read. The lock icon marks a channel restricted to selected roles and people.
- While **Who can read** is restricted, anyone added to **Who can post** can also read.
- Owners and admins can manage every channel. The creator can manage a channel only while holding full chat access.
- For what each role can see and change, see [Create and Edit Roles and Permissions](/help/team/roles-and-permissions).
- Creating a channel adds the creator with read and post access. An admin can remove that access.
- **Browse Channels** lists every channel you can read, joined or not.
- Archived channels do not offer **Join channel** in the header.
- **Name**: Between 1 and 80 characters, and unique across channels. Repeated spaces become one space.
- **Description**: Up to 500 characters.
