# Connect Stripe Payments

> Connect Stripe so customers can pay invoices online, and review the fees that apply.

Source: https://jobwisepro.com/help/organization/connect-stripe-payments
Category: Organization Settings
Updated: 2026-10-22

Connect a Stripe account so customers can
[pay invoices online](/help/invoices/collect-a-payment).
Connect, disconnect, and review fees on Settings >
[**Online Payments**](/go/settings/payments).

## Connect Stripe

Connecting opens Stripe's onboarding for your organization's Stripe account.

1. Open Settings > **Online Payments**.
2. Click **Connect Stripe** on the **Payment Account** card.
   - If the card shows **Resume setup**, your Stripe setup is unfinished.
     Click **Resume setup** to continue with the same Stripe account.
   - If the card shows [**Verify your email**](/verify-email), verify your email first.
3. Complete Stripe's onboarding on the Stripe page.
   - If you leave Stripe before finishing, you return here and the card shows **Resume setup**.
   - If the onboarding session expires, Stripe sends you back here.
     Click **Resume setup** to get a new link.

After you return here and Stripe confirms the account can take card payments,
the card shows **Connected**, an **Open Stripe dashboard** button,
and the **Fees** card appears.

> **Note:** In the mobile app, Stripe's onboarding opens in an in-app browser.
> The app brings you back to this page when it finishes.

## Disconnect Stripe

Disconnecting removes the Stripe connection from your organization
and asks Stripe to delete the connected account.

> **Warning:** Until you connect Stripe again, invoices cannot create or collect payments. Disconnecting also removes the saved cards on your
> contacts.

1. Open Settings > **Online Payments**.
2. Click **Disconnect** on the **Payment Account** card.
3. Click **Disconnect** in the confirmation dialog.

The **Payment Account** card shows **Connect Stripe** again,
and the **Fees** card no longer appears.

## Fees

The **Fees** card appears once the account is connected.

- **JobWise Pro fee**: a percentage plus a fixed dollar amount per invoice.
- **Card processing (Stripe)**: varies by payment method. See
  [Stripe's pricing](https://stripe.com/pricing).

A custom rate applies when JobWise Pro sets one for your organization.
Otherwise your subscription plan sets the rate.

The example below the rates uses a $500.00 card invoice.
It shows the JobWise Pro fees on that invoice, adds Stripe's part, and shows the total.
Stripe's part is always $14.80 in the example, which is 2.9% of $500.00 plus $0.30.

Only JobWise Pro staff can change the fee, and this page has no control for it.

This page has no payout setting.
The **Open Stripe dashboard** button opens your connected Stripe account in a new tab.

## Who can connect

Your role sets your access to settings. See
[Create and Edit Roles and Permissions](/help/team/roles-and-permissions) for what each
role can see and change.

- Opening this page needs access to settings.
- Connecting and disconnecting need full access to settings.
  Without full access, the card shows no connect button and no disconnect button.
- Connecting needs a verified email.
  Until your email is verified, the card shows **Verify your email** in place of the
  connect or resume button.

## What connecting sets up

- Each organization has one Stripe account.
- The account is a company based in the United States and uses US dollars.
- The account is set up to take card payments.
- Stripe collects the account's fees and losses.
- The account gets full access to the Stripe Dashboard, which the
  **Open Stripe dashboard** button opens.
- Connecting after a disconnect creates a new Stripe account.