# Introduction to Jobs

> Find any job, read its page, follow its status, and find where each action lives.

Source: https://jobwisepro.com/help/jobs/introduction-to-jobs
Category: Jobs
Updated: 2026-10-22

A job is one piece of work for a [contact](/help/contacts/introduction-to-contacts). Its visits,
quotes, invoices, checklist, and notes sit on one job page, opened from **Jobs**.

## Find jobs on the list and board

Open [**Jobs**](/go/jobs) and choose **List** or **Board**. The board is the default.

Narrow the page with filters:

1. Pick a **Status**. It defaults to **Open**, which hides **Canceled** and **Paid** jobs. Choose
   **All** for every status.
2. Pick an **Assignee**: **All** or **Me**.
3. Pick a **Schedule**: **All**, **Scheduled**, or **Unscheduled**.
4. Type part of a title in the search box.

Each board column is one status. A card shows the job title, job number, contact, value, assignee
or **Unassigned**, and next visit or **Unscheduled**. With edit access, drag a card to another
column to change its status.

To add a job, select **New job** in the page header. Members who can edit jobs see it. See
[create a job](/help/jobs/create-a-job).

## Read a job's page

Select a job in the list or on a board card. The breadcrumb reads **Jobs** and **Job #N**.

- **Header**: the job title, the status control, and the action menu. A job from a
  [recurring series](/help/jobs/set-up-recurring-jobs) links to its series.
- **Summary**: **Customer**, **Assigned to**, **Job value**, and **Next visit**.
- **Side column**: customer details and the **Service address** card, with directions
  and a map.
- **Financial summary**: **Quoted**, **Invoiced**, **Paid**, and **Outstanding**.
- **Section links**: one per section below.
- **Checklist**: work items for the job. See [use job checklists](/help/jobs/use-job-checklists).
- **Notes**: internal team notes. A job
  [converted from a lead](/help/leads/introduction-to-leads) names that lead here.
- **Schedule**: the job's visits. See
  [introduction to the schedule](/help/schedule/introduction-to-the-schedule).
- **Quotes**: attached quotes. See [create a quote](/help/quotes/create-a-quote).
- **Invoices**: attached invoices. See [create an invoice](/help/invoices/create-an-invoice) and
  [collect a payment](/help/invoices/collect-a-payment).
- **Photos & Docs**: appears while job files are on. See
  [share job photos and documents](/help/jobs/share-job-photos-and-documents).
- **Automation**: appears to members who can edit jobs, when review requests are on.
- **Activity**: a log of changes to the job.

## Where each action lives

- **Job title**: select it in the header. Read-only when the job is closed or you cannot edit.
- **Status**: the header control. Its menu lists the statuses, **Put on hold** or
  **Take off hold**, and **Cancel job**.
- **Assigned to** and **Job value**: in the summary. A job with no value shows **Not priced yet**.
- **Service address**: the selector on that card. Choose another saved address to send the job
  there.
- **Visits**: **Schedule** in the Schedule section. The **Delete slot** icon removes a visit.
- **Quotes**: **Attach existing** and **Create new** in the Quotes section. The **Quote actions**
  menu holds **Mark accepted**, for draft or sent quotes, and **Detach**.
- **Invoices**: **Attach existing** and **Create new** in the Invoices section. The **Invoice
  actions** menu holds **Detach**.
- **Checklist**: tick an item to mark it done. Adding items and the **Templates** menu need full
  checklist access. The menu holds **Apply a template**, **Save as template**, and
  **Manage templates**.
- **Review requests**: the **Request review when completed** switch in the Automation section.
- **Header action menu**: **Schedule a visit**, **Create a quote**, **Create an invoice**,
  **Unlink lead #N**, **Ask for a review**, and **Delete job**. Items show only when your access
  allows them.

> **Warning:** Deleting a job removes it from the list and board. Only members with full job access
> see **Delete job**.

## Statuses

Every job has one status. The main flow runs in this order: **New**, **Needs scheduling**,
**Scheduled**, **In progress**, **Completed**, **Invoice sent**, and **Paid**.

To set a status by hand, pick one from the status control. A move to an earlier status applies
only after you confirm it.

Some statuses change on their own, each only when the job has the matching visit, quote, or
invoice.

- **New** moves to **Scheduled** when a future visit exists, or to **Needs scheduling** when an
  attached quote is accepted.
- **Needs scheduling** moves to **Scheduled** when a future visit exists.
- **Scheduled** moves to **In progress** when a visit starts, and back to **Needs scheduling**
  when no visits remain.
- **In progress** moves back to **Scheduled** when a future visit exists and none has started.
- **In progress** and **Completed** move to **Invoice sent** when an attached invoice is sent.
- **Invoice sent** moves to **Paid** when every attached invoice is paid.

Hover over the status for its latest automatic change.

**Put on hold** saves the job's current status. **Take off hold** returns the job to that status,
or to **New** when none was saved. A **Canceled** or **Paid** job cannot be put on hold.

A job that is **On hold** keeps its status when its visits, quotes, or invoices change.

**Paid** and **Canceled** are closed. Editing controls are disabled, and visits, quotes, and
invoices cannot be added.

## Who can do what

See [roles and permissions](/help/team/roles-and-permissions) for role access.

- Viewing jobs needs view access. With access to assigned jobs only, the list shows your jobs, and
  other jobs return not found.
- Changing a job needs edit access.
- With edit access to assigned jobs only, you can change the status of jobs assigned to you.
- Quote and invoice amounts need quote or invoice view access.
- If [your plan](/help/organization/change-your-plan) no longer includes Jobs, existing jobs stay
  visible, but you cannot change them.
